Payment Policy

Payment Policy

At Lohos Interiors, we strive to provide our customers with a safe, seamless, and fully secure checkout experience. This Payment Policy outlines the terms and conditions governing all financial transactions completed on our online storefront. By placing an order with us, you agree to the payment processing practices described below.

1. Accepted Methods of Payment

To maintain the highest standards of security and transactional compliance, we currently accept the following credit and debit cards for all purchases within the United States:

• Visa

• Mastercard

We do not accept cash on delivery (COD), bank wire transfers, personal checks, or any unverified third-party payment platforms not explicitly integrated into our checkout system.

2. Immediate Billing at Checkout

Your credit or debit card will be billed immediately upon the successful placement of your order through our secure checkout portal. Before clicking the “Place Order” button, please ensure that your billing details (including your name, billing address, card number, expiration date, and CVV/CVC code) exactly match the records of your financial institution to prevent any automated transaction declines or processing delays.

3. Payment Security & Encryption

Your financial safety is our highest priority. We utilize industry-standard Secure Sockets Layer (SSL) encryption technology to protect your personal information during data transmission.

• All credit card data is processed directly through secure, PCI-DSS compliant payment gateways.

• We do not store, view, or retain your full credit card numbers or sensitive security codes on our corporate servers.

• The transaction details you enter are fully encrypted from the moment you submit them until the authorization process is finalized.

4. No Hidden Fees & Currency Standard

• No Hidden Charges: The total price displayed in your checkout summary is the final price you will pay. Lohos Interiors does not impose any hidden handling fees, processing surcharges, or unexpected administrative costs.

• Currency Standard: All transactions, prices, and receipts issued on our website are strictly denominated in United States Dollars (USD). If you are ordering using a card issued by an international bank outside of the United States, your issuing institution may apply independent foreign transaction fees or currency conversion rates. We are not responsible for any additional charges levied by your card issuer.

5. Sales Tax Compliance

Where applicable, standard state and local sales taxes will be automatically calculated, presented, and added to your order total during the checkout phase. The exact tax rate applied is dependent upon the specific shipping destination and the regional tax regulations in effect at the time of your purchase.

6. Order Review & Fraud Prevention

To protect both our customers and our business against unauthorized transactions and online fraudulent activity, we reserve the right to run standard verification checks on any order received. If our system flags an order as a potential security risk, we may temporarily hold the fulfillment process and contact you via email at support@lohosinteriors.com to verify your identity. If we do not receive a verification response within 48 hours, we reserve the right to cancel the order and issue a full refund to the original payment method.

7. Contact Our Billing Support

If you notice an unexpected discrepancy on your statement, experience a technical error during the checkout process, or have any questions regarding how your payment was handled, please reach out to our customer support team immediately:

• Brand Support: Lohos Interiors

• Email Contact: support@lohosinteriors.com

• Phone Contact: +1 (240) 521-1835

• Corporate Address: Room 102, Shuimu Maker Center, Leigongjian Industrial Park, Jing\’an County, Yichun City, Jiangxi Province

• Operating Hours: Monday through Friday, 9:00 AM to 5:00 PM